This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website or make a purchase from us.
Information we collect
When you visit the Crafterswood website or place an order, we may collect certain information from you, including:
Personal information such as your name, email address, mailing address, and phone number.
Payment information such as credit card details or other payment method information.
Information about your purchases, including the products you buy, the date and time of your purchase, and any preferences or feedback you provide.
Technical information such as your IP address, browser type, operating system, and device information.
Usage information such as the pages you visit, the links you click, and the duration of your visit.
How we use your information
Crafterswood uses the information we collect for various purposes, including but not limited to:
Processing and fulfilling your orders, including communicating with you about your purchases and providing customer support.
Improving our website, products, and services based on your feedback and usage patterns.
Personalizing your shopping experience by displaying relevant products, offers, and recommendations.
Preventing fraudulent transactions and ensuring the security of our website and customers’ information.
Complying with legal obligations and resolving disputes.
Information sharing and disclosure
We may share your personal information with third parties for the following purposes:
Service providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or providing other services on our behalf.
Legal compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to another company as part of the transaction.
Your rights and choices
You have certain rights regarding your personal information, including the right to access, correct, or delete your information, as well as the right to object to or restrict certain processing activities. You can also opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.
Data retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.
Contact us
If you have any questions about our privacy practices or this Privacy Policy, please contact us at [email protected].